Before I was ever a property manager, I was — and still am — a vacation home owner. For more than two decades I've owned, furnished, marketed, and operated luxury homes in multiple countries, lived through every kind of guest, every kind of season, and every kind of headache. That perspective shapes every decision we make at Marquis Stays. I think like the owner because I am one.
Our home base in Costa Rica is Potrero, on the Guanacaste coast, and we know this market deeply — the rental seasons, the guest profile, the local vendors, and what actually moves the needle on bookings here. From Tamarindo and Flamingo down the coast to La Fortuna near Arenal, we've spent years learning what luxury travelers expect from a Costa Rica stay and how to deliver it consistently.
I started Marquis Stays after watching a leading real estate firm underperform on my own Costa Rica property. They were fine at the basics but had no real strategy for pricing, listing optimization, or guest experience. When we took it over ourselves, revenue doubled in six months. Marquis Stays exists so other owners don't have to learn that lesson the hard way.
Premium revenue comes from premium experiences. We obsess over details—arrival, cleanliness, amenities, communication—so guests feel cared for, leave five-star reviews, and happily pay top-tier rates.
Premium revenue comes from premium experiences. We obsess over details—arrival, cleanliness, amenities, communication—so guests feel cared for, leave five-star reviews, and happily pay top-tier rates.
We rely on data, process, and consistency—not quick fixes. Smart pricing, rigorous operations, transparent reporting, and continuous optimization create sustainable performance, year after year.
We’re built from the ground up for luxury properties—homes where every detail, finish, and guest interaction must feel intentional and elevated.
Our properties are maintained to the highest standards of cleanliness—every surface, detail, and space is thoughtfully cared for.
Our services are designed to feel seamless and elevated—every interaction, amenity, and touchpoint is handled with the upmost care.
Marquis Stays was founded by Doug, a veteran luxury vacation home owner with more than 20 years of personal experience owning and operating high-end rental properties. After years of frustration with real estate firms managing his own home in Costa Rica, Doug took control of the rental side, more than doubled revenue, and built Marquis Stays so other owners could get the same owner-first treatment for their properties.
Marquis Stays is headquartered in Birmingham, Alabama, with on-the-ground operations across Costa Rica's Guanacaste province. We chose this structure intentionally: a US-based home office gives owners easy phone, email, and time-zone access to leadership, while local Costa Rica teams handle housekeeping, guest services, maintenance, and concierge in Potrero, Tamarindo, La Fortuna, and the surrounding coast.
We focus exclusively on luxury vacation rentals — high-end villas, beachfront homes, and architecturally distinctive properties in Costa Rica's premium markets. These are homes where finishes, guest experience, and reputation matter, and where owners expect a manager who treats the property as a long-term asset rather than a short-term listing. We are deliberately selective so every home gets full attention.
We're owner-operators first and managers second. Doug still owns and runs vacation homes himself, so every decision — from pricing strategy to guest communication to maintenance standards — is filtered through the question "would I accept this on my own property?" Combine that perspective with disciplined dynamic pricing, direct-booking strategy, and a luxury hospitality standard, and you get a manager built for owners who expect more.
While Marquis Stays as a brand is purpose-built for luxury Costa Rica owners, the playbook behind it comes from more than 20 years of hands-on experience owning and operating vacation homes. We're not learning the business on your property — we're applying tested processes refined across our own homes and the homes of the owners we've partnered with along the way.
Contact us today to learn how you can unlock the full potential of your rental property with less work and higher revenue.
